Black Dog Raincoat
Policy of returns and a refund
Return possible within 14 days of receiving the order.
The product must be new, unused, in the original package.
The return covers only the product value - shipping costs are not returned.
Returns are not accepted for hygiene products after opening (e.g. bowls, brushes).
We accept complaints within 14 days - please send a description, photos and order number at support@zoogalaxy.store.
The refund takes place after receiving and positive verification of the product.
Shipping policy
Order processing time: 1-3 business days from the moment the payment is credited.
Delivery time: 2-4 working days in the EU, depending on the country and the carrier.
The cost of delivery is visible when placing the order.
If the package is not collected or an incorrect address, the cost of shipping is borne by the customer.
After shipping, we provide tracking number if the carrier allows it.
We send to EU countries. The customer is liable for any customs fees or taxes.
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Dog Raincoat
Stylish and functional raincoat for dogs is an essential element of every pet's wardrobe on colder and rainier days. Made of the highest quality cape material, which provides water resistance and excellent air circulation. Light, elegant and comfortable - ideal for temperatures from 2 to 5°C.
The model stands out with its unique aesthetics - the decorative buckle adds class, and the collar made of soft, noble corduroy emphasizes the luxurious character. The inside of the jacket is a pleasant to the touch cotton fabric in a check pattern, inspired by the classic suit style.
Available in eight carefully selected, noble shades – the grey version is timeless elegance that suits every coat type and style.
Key Features:
- Waterproof cape material with breathable properties
- Stylish corduroy collar
- Soft, cotton interior with a classic check pattern
- Decorative buckle for an elegant finish
- Light and comfortable construction
- Perfect for colder days (2–5°C)
- A product designed with comfort and aesthetics in mind
Size chart
To choose the right size, measure the length of your dog's back - from the base of the neck (collar) to the base of the tail:
| Size | Back length |
|---|---|
| XXS | 25–29 cm |
| XS | 29–33 cm |
| S | 33–37 cm |
| S/M | 37–43 cm |
| M | 43–48 cm |
If your dog is on the borderline of sizes – we recommend choosing a larger model for greater comfort.
Lead time and delivery
All CHOUCHOU products are made by hand in our workshop, with the utmost care and attention to every detail.
For this reason, the order processing time is 8-9 working days.
